Ready to pass your driving test?

TEST PASS GUARANTEE

The Test Pass Guarantee is quite simple:

– you must have had at least our 10 hour package of lessons with one of our instructors;
– you must be able show you have watched all of the videos in our ‘learning to drive’ online course;
– you must provide your test fail report – dated within the last 14 days of reporting the test fail;
– you must provide your bank details so we can pay you the value of the test within 14 days of making use of the guarantee.
– you must provide booking confirmation of your second test attempt.
– the instructor must agree that you are at a test ready standard.

Guaranteed Pass – Unlimited Course:

– for you to make use of the Guarantee, you must have had at least 10 hours (up to the 40 hours as provided by the package) of lessons with one of our instructors;
– of the hours provided by the package as described above, it is agreed:

* up to 36 hours will be delivered as the ‘syllabus’ of lessons;
* 2 hours MUST be kept aside for a mock test and remedial training to be given, this MUST be booked to allow the
re- booking of any booked test.
* 2 hours must be kept aside for the day of the test;

– you must allow your instructor to sit in on your test so they can focus on the areas of issue;
– you must provide booking confirmation of subsequent tests;
– you agree and understand that there will be NO REFUND of any unused hours should you pass your driving test in fewer hours than provided by the package;

The instructor’s decision on test readiness is final and reserves the right to refuse use of the car for the day of the test.

If this occurs, the hours reserved for the day of the test will be used to continue lessons until the hours have been used up.

It would then be your responsibility to arrange and pay for the use of the instructor’s car for the day of the test.

With all of our courses, we act as an agent on your behalf. We will process the fee and take payment for the course. We will pass the full amount of the lessons for the course on to instructor minus our administration fee and test fees.

DEPOSIT

DRIVE acts as your agent to connect you to a driving instructor for your lessons. When you make a booking with DRIVE, you’re entering into a separate agreement for the lessons which is solely between yourself and the driving instructor who is self-employed and independent from DRIVE.

Any deposit paid is NON-REFUNDABLE – except where DRIVE has been unable to provide an instructor.

Any refunds paid in this instance, will be paid back via the same means.