TEST PASS GUARANTEE
The Test Pass Guarantee is quite simple:
– you must have had at least our 10 hour package of lessons with one of our instructors;
– you must be able show you have watched all of the videos in our learning to drive online course;
– you must provide your test fail report – dated within the last 14 days;
– you must provide your bank details so we can pay you the value of the test within 14 days of making us of the guarantee.
Guaranteed Pass – Unlimited Course:
– you must have had at least the 40 hour package of lessons with one of our instructors;
– additional lessons are provided and limited to 4 hours following a test fail and before a resit;
– you must be able show you have watched all of the videos in our learning to drive online course;
– you must provide your test fail report – dated within the last 14 days;
– you must provide your bank details so we can pay you the value of the test within 14 days of making us of the guarantee.
The instructor’s decision on test readiness is final and reserves the right to refuse use of the car for the day of the test.
If this occurs, the hours reserved for the day of the test will be used to continue lessons until the hours have been used up.
It would then be your responsibility to arrange and pay for the use of the instructor’s car for the day of the test.
With all of our courses, we act as an agent on your behalf. We will process the fee and take payment for the course. We will pass the full amount of the lessons for the course on to instructor minus our administration fee and test fees.
DEPOSIT
DRIVE acts as your agent to connect you to a driving instructor for your lessons. When you make a booking with DRIVE, you’re entering into a separate agreement for the lessons which is solely between yourself and the driving instructor who is self-employed and independent from DRIVE.
Any deposit paid is NON-REFUNDABLE – except where DRIVE has been unable to provide an instructor.
Any refunds paid in this instance, will be paid back via the same means.