4. Don’t keep talking! let the customer have a go
In this webinar, Training Principal John Farlam and Head Trainer Graham Lucas discuss when talking and helping can be too much…
They cover the following FAQs:
What if there is too much traffic?
How do I decide to let the customer have a go??
It doesn’t do any harm to help, does it?
Please use the following links from the Driver Active and iCourse Driving sections to aid study to the subject. (you will need to login to the relevant sites)