4. Don’t keep talking! let the customer have a go


In this webinar, Training Principal John Farlam and Head Trainer Graham Lucas discuss when talking and helping can be too much…

They cover the following FAQs:

What if there is too much traffic?
How do I decide to let the customer have a go??
It doesn’t do any harm to help, does it?



Extra Study:

Please use the following links from the Driver Active and iCourse Driving sections to aid study to the subject. (you will need to login to the relevant sites)